Cookie & Data Usage Policy

Understanding how wisecloudservice.com handles tracking technologies to enhance your financial analysis experience

Last Updated: February 2025

Current Status: Checking preferences...

What This Policy Covers

We're pretty straightforward about data collection here. When you visit wisecloudservice.com to compare financial data or analyze company performance, certain tracking mechanisms help us understand how people interact with our platform. This isn't about surveillance — it's about making sure the comparison tools work properly and that we can identify what features actually help users make better financial decisions.

Some tracking happens automatically (session management, security checks), while other types require your consent. We've structured this page to explain exactly what gets collected, why it matters, and how you can control it.

How Tracking Technologies Work

Think of tracking technologies as small data files that help websites remember things about your visit. When you load a comparison chart between two companies on our platform, these mechanisms store preferences like which metrics you've selected or how you've customized your dashboard view.

The Technical Side

Most modern websites store tiny text files in your browser. These files contain identifiers that let the site recognize you when you return. For a financial comparison platform like ours, this might include your preferred currency display, recently viewed companies, or custom filters you've set up for screening stocks.

Beyond simple text files, we also track events through pixels and scripts — small pieces of code that monitor actions like button clicks, page scrolls, or time spent reviewing specific financial data. This helps us understand which analysis tools get used most frequently and which ones might need improvement.

Real example: If you create a custom comparison between three tech companies and then close your browser, session data helps restore that exact setup when you return later. Without this functionality, you'd need to rebuild the comparison from scratch every single time.

Types of Tracking We Use

Essential Operations

These keep the platform functional — handling logins, maintaining session security, and ensuring data loads correctly. You can't disable these without breaking core functionality. They expire when you close your browser or within 24 hours at most.

Preference Management

Remember your settings across visits. This includes display preferences, filter configurations, and interface customizations. These typically stay active for 90 days unless you clear them manually through browser settings.

Performance Analysis

Track how users navigate the platform and which features get used. This data stays anonymous but helps us identify patterns — like noticing that most people abandon a comparison tool halfway through because the interface is confusing.

Marketing Tracking

Used to understand campaign effectiveness when we run promotions for premium features. These track whether you arrived from a specific source and how that correlates with platform usage. Completely optional and disabled by default.

What Gets Collected

  • Pages you view and features you interact with during analysis sessions
  • Time spent reviewing specific company data or financial metrics
  • Device type, browser version, and screen resolution for layout optimization
  • Approximate geographic location (country/region level) for regulatory compliance
  • Referral source if you clicked through from another site or search result
  • Error messages and technical issues that occur during your session

Managing Your Tracking Preferences

You have complete control over non-essential tracking. The button at the top of this page lets you reject everything except the essential operational mechanisms that keep the platform running. Your choice gets stored locally, so you won't see repeated consent requests.

Browser-Level Controls

Most browsers give you detailed control over tracking mechanisms. Here's where to find those settings in popular browsers:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Manage and delete cookies
  • Brave: Settings → Shields → Cookies and other site data

Keep in mind that blocking all tracking mechanisms might break certain features on wisecloudservice.com. If you notice issues after adjusting browser settings, try allowing essential operational tracking while blocking analytics and marketing categories.

Data Retention Practices

Different tracking types have different lifespans. Essential session data gets wiped when you close your browser. Preference settings stick around for about three months unless you manually clear them. Analytics data gets aggregated and anonymized within 14 days, then kept for up to two years for long-term platform improvement analysis.

Marketing tracking data (if you've enabled it) expires after 30 days. We don't see much point in keeping marketing attribution data longer than that — campaign effectiveness becomes pretty clear within the first month.

If you delete your account entirely, we purge all associated tracking data within 30 days. Some anonymized usage statistics might persist in aggregated reports, but nothing that could identify you individually.

Third-Party Services

We work with a few external services that handle specific functions. These include analytics providers, content delivery networks, and security monitoring tools. Each has their own tracking mechanisms and privacy policies.

When you use wisecloudservice.com, you might interact with tracking from Google Analytics (performance monitoring), Cloudflare (security and content delivery), and payment processors if you subscribe to premium features. We've configured these services to minimize data collection, but they operate under their own privacy frameworks.

Relevant External Policies

  • Google Analytics follows Google's privacy framework and data processing terms
  • Cloudflare handles security tracking under their own privacy policy
  • Payment processors maintain separate data handling procedures for transaction security
  • Email service providers track message delivery and open rates for communication features

Regional Compliance Notes

We operate primarily in the Thailand market but serve users across Southeast Asia. This means complying with various regional data protection regulations. For users in the European Economic Area, we follow GDPR requirements around consent and data access. Thailand's Personal Data Protection Act (PDPA) governs how we handle data for local users.

Regardless of your location, you can request access to the data we've collected, ask for corrections, or demand deletion. Response times vary based on request complexity, but we typically handle these within 15 business days.

Policy Updates

This policy gets reviewed quarterly and updated whenever we change tracking implementations. The "Last Updated" date at the top shows when we last made revisions. Significant changes trigger email notifications to registered users, though minor clarifications might happen without direct notification.

We don't make changes just for the sake of it. Updates typically happen when we add new features that require different tracking mechanisms, when regulations change, or when user feedback suggests our explanations need clarification.

Questions About Data Usage?